1. Nature of Services

Thryva (“Thryva,” “we,” “our,” or “us”) provides digital fitness and wellness coaching programs that are delivered electronically.
As we do not sell or ship physical goods, no physical delivery or logistics are involved.

2. Service Delivery

Upon successful payment through our website or payment gateway, you will receive:

An email confirmation of your purchase.

Access to your onboarding form or coaching portal within 24 hours of confirmation.

All communication and program materials are delivered digitally via email or our online coaching platform.

3. Estimated Delivery Time

Digital access to your selected program will typically be granted within 24 hours after payment confirmation.
If you do not receive access or confirmation within that time, please contact [email protected] for assistance.

4. No Physical Shipment

Since our offerings are entirely digital, there are no shipping fees, tracking numbers, or courier deliveries.
All interactions and resources are provided online.

5. Customer Support

For any issues related to program access or delivery, please contact our support team:
📧 [email protected]
📞 +91-7977827266

Our support hours are Monday to Saturday, 10:00 AM to 7:00 PM IST.

6. Refunds & Cancellations

Please refer to our Refund & Cancellation Policy for details regarding cancellations, rescheduling, or refund eligibility.

8. Governing Law

This Shipping Policy shall be governed by and construed in accordance with the laws of India.
Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.